Refunds

1. What’s covered

Every AgentVibe pro license is a one-time purchase, and every one of them is refundable in full within 14 days of the purchase date. You don’t need to give a reason, reproduce a bug, or sit through a retention pitch. The free tier costs nothing, so there’s nothing to refund there.

2. How to request one

Email [email protected] from the address you purchased with, or include your order number from the receipt. Purchases are processed by our payment partner (Dodo Payments or Lemon Squeezy, depending on your purchase), acting as merchant of record; refunds go back to your original payment method, typically within 5–10 business days depending on your bank.

3. What happens after a refund

Your license is deactivated and your account reverts to the free tier. Agents you deployed keep running — they live on your own hardware, not our servers — but pro features (unlimited assistants, cloud deploy, friend deploy, sync) lock until you buy a new license.

4. What we can’t refund

• Costs you paid to third parties: your LLM provider (Anthropic, OpenAI, Google, OpenRouter, etc.) and any VPS or cloud host you deployed to. AgentVibe is bring-your-own-key by design — those bills are between you and those providers.
• Purchases older than 14 days, except where consumer law in your country requires otherwise.

5. Consumers in the EU and UK

Nothing in this policy limits your statutory rights, including the 14-day right of withdrawal for consumers in the EU and UK. Our 14-day window is the same length and simpler to use.

Contact

Questions about refunds: [email protected]. For the full agreement, see our Terms and Privacy Policy.